Hatsune Miku

Refund policy

Refunds 

Items are not eligible for return or refund unless the item was received in a condition not otherwise noted in the item description. Please read through the item description carefully before purchasing. 

Inspect your order upon reception and contact us immediately if the item is not as listed or if you receive the wrong item, so that we can find a solution to make it right for you. 

No returns or refunds available for sale items or gift cards.

All sales are considered final. 

 

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item or get back store credit. You must pay for shipping back the item.